Case Study: Consolidating Yardi Voyager Across Europe

Client challenges

33Floors oversaw a global real estate investment and asset management firm’s Yardi Voyager implementation, delivering a standardized approach to financial data and reporting across several European countries.

With a multibillion-dollar portfolio and offices in 15 countries worldwide, the client required a Yardi Voyager implementation that integrated seamlessly with its well-established asset management processes and local regulations in a unified platform.
The client wished to achieve the first stage of a strategic company objective to standardize processes and application configurations, consolidate data from multiple sources, and install change management guardrails, all geared toward providing more efficient and transparent outputs from all of its business streams.
The client’s implementation goals included Commercial Property Management, PayScan, Investment Management, Bank Book, and Advanced Budgeting & Forecasting functionality for approximately 75 properties and 700 leases.
Unexpectedly, all parties involved also had to navigate the impediments of working during the COVID-19 pandemic, which struck just as the project entered the testing phase of the final country’s rollout.

33Floors IMPLEMENTATION

33Floors SUPPORT

33Floors DEVELOPMENT

33Floors DATA SCIENCE

33Floors Solution

Delivered

an estimated 15,000 hours of specialist resources, including expert project management of the entire project as well as a multi-stage approach that tackled the requirements assessment, technical development, testing, training, deployment and support services necessary to ensure a successful implementation.

Engaged

on-site at each of the client’s regional headquarters throughout the project.

Conducted

high-level business analyses, assessing the project's extensive legislation and compliance requirements, including country-specific statutory and working practices, EU regulations, and the firm’s own internal standardized processes.

Designed and built

a Voyager platform that met the client’s extensive current needs and anticipated future growth.

Crafted and executed

a thorough testing plan and addressed all issues surfaced, liaising with Yardi as needed.

Provided

extensive training support for end users, including hands-on classroom instruction and remote online sessions.

Oversaw

deployment, minimizing business disruption with a Yardi cut-over plan and go-live support in place.

Delivered

localized post-deployment hypercare support in each region for four weeks to ensure the system performed as anticipated and users were confidently equipped with any help needed.

Results

At the end of the 20-month project, the client had achieved their technology consolidation goals, bolstering efficiency and providing a clear line of sight through their consolidated fund portfolios.

After the initial project, the client engaged 33Floors for ongoing support helpdesk service, custom reporting and ad hoc improvement projects.

Let’s get above it.

Implementation

Support

Development

Data Science