Case Study: Completing a Complicated Implementation Quickly
33Floors executed a complicated Yardi Voyager implementation for a European real estate investment manager specializing in value-add funds across multiple geographies and sectors, all within 14 weeks’ time.
Client challenges
The client selected Yardi Voyager to manage its new European fund, but felt the implementation was not progressing to plan, nor were they equipped to navigate the project to completion on their own. As a result, the company was forced to delay its original go-live date.
After receiving a referral to 33Floors from one of our previous implementation clients, the real estate investment manager wished to:
- Get the implementation project back on track, ensuring the new Yardi Voyager system was working as expected and functioning optimally for the firm’s complex needs.
- Ensure the Voyager implementation addressed various regulation and reporting requirements across multiple countries.
- Stay within the implementation budget.
- Go live before the end of the year, an aggressive three-and-a-half-month timeline.
33Floors IMPLEMENTATION
33Floors SUPPORT
33Floors DEVELOPMENT
33Floors DATA SCIENCE
33Floors Solution
Provided
expert project management and implementation consultancy services, interfacing with a large number of stakeholders and users across multiple regions.
Shared
from a deep well of location-specific knowledge to ensure all regional needs were addressed.
Conducted
multiple scoping meetings to determine the current status of the project, pain points, and optimal end result.
Reviewed
possible approaches and service options, listened to the client’s constraints, and built a proposal around their needs.
Executed
the detailed implementation project plan, including design, testing, data validation, and fine-tuning the build.
Delivered
continual project status meetings and updates to ensure the client felt supported throughout the project.
Guided
the client through risk assessment, scope reduction, alternative options, and mitigation plans.
Added and removed
tasks as needed to nimbly address project needs as they arose, including incorporating additional training for local teams as requested.
Ensured
critical functionality was thoroughly tested and provided post go-live hypercare support services.
Results
The client was live and operational by their stringent target date, meeting their ultimate objective of a single European database configured to support local requirements in six different countries.
Thanks to 33Floors’ exceptional knowledge of Yardi functionality and business process requirements, we gained the trust of stakeholders, opening the door to possible future engagements.